within Dallas, TX, we typically ship between one to two weeks. outside of Dallas, we take two to three weeks. we do not offer international shipping. PLEASE NOTE: in the times of COVID-19, shipping times may vary.
what is your return policy?
we do not accept returns or exchanges. although, we do have a quality assurance promise. if you are not satisfied with a product, please email us at email@example.com and we would be happy to send you a replacement if our product is defective.
how can I become a brand ambassador?
thank you for your interest in being a part of our team! you can click here for all the information about being a brand ambassador, as well as the short application you must fill out. we really look forward to having you on board!
is your company environmentally friendly?
yes, we are 100% environmentally friendly. our company packaging is a biodegradable plastic, and we attempt to source our chains and charms all locally. our fabric from our scrunchies are also sourced locally!