within Dallas, TX, we typically ship between one to two weeks. outside of Dallas, we take two to three weeks. we do not offer international shipping. PLEASE NOTE: in the times of COVID-19, shipping times may vary.
what is your return policy?
we do not accept returns or exchanges. although, we do have a quality assurance promise. if you are not satisfied with a product, please email us at firstname.lastname@example.org and we would be happy to send you a replacement if our product is defective.
how can I become a brand ambassador?
thank you for your interest in being a part of our team! you can click here for all the information about being a brand ambassador, as well as the short application you must fill out. we really look forward to having you on board!
is your company environmentally friendly?
yes, we aim to be as sustainable as we can. our company packaging is a biodegradable plastic, and we attempt to source our chains and charms as locally as we can. our fabric from our scrunchies are also sourced locally!